Privacy Policy StratVision Learning
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the TermsFeed Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Stratvisionlearning.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: Madhya Pradesh, India.
- Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.
- We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to stratvisionlearning, accessible from https://www.stratvisionlearning.com .
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including but not limited to the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service: including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application notifications regarding updates, services, and security updates.
- To provide news and offers: To provide You with news, special offers and general information about goods, services and events similar to those You have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
- For other purposes: such as data analysis, identifying usage trends, evaluating promotional campaigns, and improving our services, marketing, and user experience.
Sharing Your Personal Information
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service and to contact You.
- For business transfers: We may share or transfer Your personal information in connection with a merger, sale of Company assets, financing, or acquisition of all or part of Our business.
- With Affiliates: We may share Your information with Our affiliates, including our parent company, subsidiaries, joint venture partners, or companies under common control.
- With business partners: We may share Your information with business partners to offer You certain products, services or promotions.
- With other users: Information shared in public areas or via social media integrations may be visible to other users and distributed publicly.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.
We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Where possible, We apply shorter retention periods and reduce identifiability by deleting, aggregating, or anonymizing data. The retention periods below are maximum periods ("up to") and data may be deleted earlier when no longer needed.
Account Information
- User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure to handle post-termination issues or resolve disputes.
Customer Support Data
- Support tickets and correspondence: up to 24 months from the date of ticket closure to resolve follow-up inquiries, track service quality, and defend against potential legal claims.
- Chat transcripts: up to 24 months for quality assurance and staff training purposes.
Usage Data
- Website analytics data (cookies, IP addresses, device identifiers): retained up to 24 months from the date of collection.
- Server logs (IP addresses, access times): retained up to 24 months for security monitoring and troubleshooting.
Usage Data is retained according to the retention periods described above and may be retained longer only where necessary for security, fraud prevention, or legal compliance.
Additional Data Retention Reasons
We may retain Personal Data beyond the periods stated above for the following reasons:
- Legal compliance: to comply with legal obligations such as tax or financial record-keeping.
- Legal claims: to establish, exercise, or defend legal claims.
- Your explicit request: if You ask Us to retain specific information.
- Technical limitations: data may exist in backup systems scheduled for routine deletion.
You may request information about how long We will retain Your Personal Data by contacting Us.
Data Deletion and Anonymization
When retention periods expire, We securely delete or anonymize Personal Data according to the following procedures:
- Deletion: Personal Data is removed from our systems and no longer actively processed.
- Backup retention: residual copies may remain in encrypted backups for a limited period according to backup retention schedules.
- Anonymization: Personal Data may be converted into anonymous statistical data that cannot be linked back to You.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company's operating offices and in other locations where the parties involved in the processing are located.
This means that information may be transferred to — and maintained on — computers located outside Your state, province, country, or other governmental jurisdiction where the data protection laws may differ.
Where required by law, We ensure that international transfers of Your Personal Data are protected with appropriate safeguards and security controls.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section, or by contacting Us directly.
However, We may retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).
Other Legal Requirements
The Company may disclose Your Personal Data if necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us. However, no method of transmission over the Internet or electronic storage is 100% secure.
While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
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